Descartes Systems Group, the global leader in uniting logistics-intensive businesses in commerce, will showcase its latest artificial intelligence (AI)-enabled fleet, routing, telematics and customer engagement innovations at the Commercial Vehicle Show 2026, taking place April 21–23 at the NEC Birmingham.

At this year’s show, Descartes will demonstrate how its solutions leverage advanced fleet, routing, telematics and customer engagement tools to help organisations of all sizes gain real-time visibility, optimise delivery performance, deliver exceptional customer service and improve delivery performance in a market where just doing ‘OK’ is no longer OK.

“Fleet operators can’t afford to settle for an ‘OK’ performance anymore. With margins under pressure, rising customer expectations, and increasingly demanding sustainability targets, there’s more pressure than ever on fleet operators today,” said Andrew Tavener, Head of Fleet Marketing EMEA at Descartes.

“Because of this, organisations that actively seek smarter, data-driven ways to operate will gain a clear edge in the current climate. AI-powered route planning and proactive customer notifications allow operators to continuously refine route plans, improve safety, enhance ETA accuracy and make smarter long-term decisions about fleet composition and depot strategy. At the CV Show, we’re demonstrating how fleets can move beyond reactive execution and make ‘WOW’ their new delivery standard, all driven by data-led precision.”

The technology innovations and enhancements Descartes will showcase include:

• AI-enabled Fleet and Last Mile Capabilities to Execute Reliably and Profitably 

  • AI-enabled safety technologies to monitor driving behavior and proactively address risk.

  • AI-driven service time predictions that are continuously refined based on real-time conditions such as traffic, weather and delivery constraints. 

  • AI-driven analytics proactively identify and mitigate delivery risks, helping customers maintain service reliability at scale.

Descartes will also speak in the Technical Theatre at the Commercial Vehicle Show:

• Profitable Fleets Rethink Their Network First – Here’s How You Can Too – April 21, 11:15am

• Beyond the Fastest Route: How AI is Changing Route Optimisation – April 22, 12:00pm

• Cutting Emissions, Costs, and Complaints: The Real ROI of Sustainable Last-Mile Delivery – April 23, 11:15am

To learn more about Descartes’ technology innovations and how to calculate the savings and CO2 reductions your fleet could make, visit Descartes at the Commercial Vehicle Show 2026 on stand 5F103.